| My Two Dogs will be closed on: Thursday, Nov 27th Thursday, Dec 25th Thursday, Jan 1st My Two Dogs will not offer grooming/training on: Sunday, Dec 7th Sunday, Dec 14th (see Events page for details) |
| 434 Manhattan Avenue Brooklyn, NY 11222 (718) 963-0400 |
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Do I need an appointment?
We recommend it. We do accept walk-ins, but they are worked on in between the dogs with appointments. Saturdays
& Sundays book up very quickly, so if you need a weekend appointment, we advise you to make it at least a week in
advance.
How long does it usually take to groom my dog?
Grooming is an experience unique to each dog. The condition of your dog's coat, their temperament and what hairstyle
you would like done are all factors in how long it takes. When you drop your dog off for grooming, we can give you an
estimated time of completion. We will call you approximately 15 minutes before your dog is finished so you can come
pick up your pooch right when they are ready.
What does it cost and what is included?
It depends on what breed of dog you have, what you would like done and your dog’s temperament. For a list that
includes a description of our grooming services as well as estimated prices, please click here.
What if I’m not sure how I want my dog’s hair cut?
That is not a problem! Every customer meets with the groomer before anything is done to your dog. The groomer will
ask you specific questions about you and your dog’s lifestyle, how much time you have to groom your dog in between
visits, and what you want your dog to look like. The groomer will make recommendations based on your answers. You
can always bring or email us a picture if you have an idea of the haircut you'd like.
What if my dog is matted?
The groomer will do an initial assessment of your dog’s coat. If mats or knots are present, the groomer will discuss
the options available. If you want to try and keep your dog's coat at its current length and it is matted, you will be
charged a dematting fee of $15/30 minutes in addition to the grooming price. This is only if the mats can be taken out
without causing the dog discomfort and with the approval of the groomer. If your dog is getting shaved, you may still be
charged a small dematting fee if the groomer cannot get his clippers through your dog's coat. The dematting process
may be stopped at any time if it is causes your dog discomfort or pain. If this should happen, you will be called and the
groomer will discuss how best to proceed.
Can I see my dog being groomed?
Yes, you can! Our grooming room is equipped with multiple windows so you can see from both inside or outside the
shop. The only thing we ask is that you position yourself so your dog cannot see you while they are being groomed. If
your dog sees you, more than likely he or she will get excited. This can cause multiple problems such as: an increased
risk of your dog being nicked with clippers, increased time to finish your pup, or stressing your pup and making it
anxious.
What if I don’t like the way my dog looks when he/she is finished being groomed?
Please tell us! We aim to please both canines and humans, so if you want a little more taken off, let us know and we
will be glad to make any minor adjustments before you leave. If you decide you want a completely different haircut than
what you originally requested, we may ask you to come another day depending on how busy we are. (Prices may vary
for this situation depending upon your dog's temperament and what you would like done.)
Do you express anal glands?
No, we do not express anal glands. Anal glands are located below the dog’s tail and are usually (and naturally)
expressed on their own. Some owners request that the glands be expressed during the grooming process, but we
leave this up to your veterinarian. It is a very sensitive area and if done improperly, can lead to major complications for
your dog.
My dog is hot and/or shedding too much – should I shave my dog down?
Contrary to popular belief, shaving a dog does not keep it cooler. Dogs are bred with the coats they have for a reason.
Unless specified by a vet for medical reasons, we try to avoid shaving certain breeds of dogs down, because it takes
away their UV protection. Also, shaving a dog does not prevent the dog from shedding; it just makes the size of the hair
being shed smaller so it seems like the dog is shedding less. Also shaving a dog that is not meant to be shaved can
damage the coat or cause it to grow in “clumpy” looking.
If you are concerned about your dog’s shedding, talk to us about our Fur-B-Gone Program to help with this problem.
Things you can do in between professional grooming to help your dog:
- If you bathe your dog at home, make sure you brush or comb them both before the bath and after. This cuts
down on knots and mats. If an existing knot or mat gets wet, it will get worse. - Do not use human grade shampoo on your dog. Use only shampoos designed for dogs, anything else may dry
out their skin which can lead to ongoing skin problems. - If money is tight and you want to wait a little longer in between grooms, come in and talk to us- we have options
besides a full groom to help your pooch stay comfortable.
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